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AMMJ Solution is committed to providing the best customer service experience possible. Have any questions? Please contact us, DM us or call us, we are happy to answer any questions regarding our products. We are personal service focused; we love to hear from our customers.
The AMMJ limited warranty period depends of product, from the date of purchase. Please only buy from an authorized reseller or purchase from us directly. Upon request you will be provided a return authorization number and a UPS return label. We will service your request as soon as we are able (typically within 24 hours, you will receive your shipping label) once your unit is received at our office, we will diagnose the issue and then replace or repair your system as quickly as possible. If you would like to speak with someone regarding your return, please call us. If for any reason we cannot answer when you call, please do not get frustrated. We are tied up, or away from the office. Please leave a message; someone will return your call as quickly as we are able. We do call back.
To consider:
Returns are not free. We only accept returns if product has quality proven issues. Contact us as soon as possible. We do not accept returns if you buy this product by mistake, dislike color or similar. Please, inquiry us before purchasing, we will be glad to answer any question. Please note you will be responsible for return shipping and product needs to be returned in original packaging in the same condition it was sent. All unopened returns are subject to a 15% restocking fee which will be deducted from the refund. Once you buy this product, you automatically accept our returning terms. Please, contact us for technical support.
We work exclusively with USPS. Their consistency and reliability are the reasons why we chose USPS. All systems will be shipped free of charge and are insured through USPS Commercial insurance. Rest assured that your investment in AMMJ products are protected our door to your door.
Export Notice: Night Vision Equipment and related accessories is controlled by the International Traffic in Arms Regulation (ITAR), 22 C.F.R. §§ 120-130, and may not be exported to a foreign person, either in the U.S. or abroad, without a license or exemption from the U.S. Department of State. You must be a US citizen or be in possession of a valid green card to purchase from our website. (see terms and conditions for full purchase conditions)
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